We want a prepared verification from American Airlines to approach our cruise insurance policies assert. Stating the instances of delays to the working day we traveled to board our ship.
my flight 5151 out of savannah to charlotte 405pm was delayed for 4 one/2 hrs using a flat tire no tire within the savannah airport to fix it so we needed to look ahead to the following fight from charlotte to deliver the tire to us and after that we experienced to wait once more for another flight to convey the Software to maintenance the tire . we were being advised to generate our on reservation For brand spanking new tickets and but once we referred to as in there was no data of a hold off my disappointment level is overwhelmed, laura a AA employee attempted to help and acquired pretty frustration since she experienced a tough time environment me and my family together I used to be instructed to possess a seat and she or he would consider afterwards immediately after helping other shopper at that point I felt like I didn't make any difference soon after experience that I wasn't essential I ask for 2 food ticket so we could consume for the reason that if flight wasn't delayed I would have be property for evening meal at 7pm in Cleveland ohio I have never taken this airline in advance of make sure you allow it to be ideal and exchange 2 round excursion ticket
Never ever I repeat under no circumstances will I select American Airways. All over again.Absolutely unprofessional staff with the ticket agent to flight attendants. The many jokes I've heard over it remaining a ” cattle hauler ” airline is sadly legitimate in my current working experience.incredibly sad.
I just wanted to express that my knowledge using this type of flight and American Airlines staff was the worst I have at any time had with an airline. The vacation to LAX from TPA was Alright apart from flight attendants don’t smile or act like they like their Careers anymore. The return flight was a nightmare. It begun whenever we received an e mail the early morning of our flight stating that we needed to transform our seats which were Formerly picked. We did just that & checked in on the internet. Whenever we received towards the airport our boarding passes however experienced the outdated seats which we experienced to alter on the baggage sign in counter (all over again employees weren't welcoming whatsoever).
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I lately flew back from Raleigh Durham to LA airport. It absolutely was five hrs. Of misery for me to put up using a crying twenty month aged to the flight.
– Flip your technique and to not take care of The shopper like Filth. Know that they're your ‘bread and butter’ and without having them you wouldn’t be in operation in the least.
I have experimented with, without achievement to reach your consumer service Section. I misinterpret the flight time for your personal flight 3530 and need to vary it. I tried contacting within just 5 minutes of blog booking this flight but have had no response.
On 7/19/2013 I flew through American Airways from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Truly worth airport. I had the worst encounter I have at any time had Together with the American Airways Reps there and when I named client service they had been no help either. 1st, a person of the Associates sent us to the wrong gate; I had to request a agent where our flight would be departing from since a gate amount wasn't on my boarding go. We went on the gate instructed and were sent to the incorrect gate, considering the fact that we were at the incorrect gate we did not hear our departing flight information and facts creating us to skip our flight. We went towards the counter asking for a status of our flight for the reason that we experienced read nothing at all, one AA attendant for the station was not prepared to appear something up because she was typing or doing another thing. I defined to her that it was vital simply because we could miss our flight. She didn’t treatment. While there was an extended line of people waiting around to speak with the one AA rep offered. I waited in line for so long as I could, I then saw an AA agent strolling by and I stopped her for help, she reported there was very little she could do and sent us to another AA desk. We went to that desk and we were informed our airplane was proper there outdoors on the brink of choose off and that they would not let us about the aircraft simply because when they known as the AA representatives to the airplane and talk to them to wait for us it would make Everyone outrageous?
I put in a very ask for last September to utilize my ticket at a later on date. I sad to say experienced crisis gall bladder surgical treatment two days prior to my flight. I named right away to let the American Airlines know and was instructed that they'd be no reimbursement, which was fine, I just want to utilize the ticket at a afterwards day. I set my ask for in and I have however not heard nearly anything in the airlines.
To whom it might issue. I was really unhappy with the customer service which was furnished by on the list of flight attendants. (Flt. no. 408 from DCA to PHX) Pretty RUDE and UNPROFESSIONAL) Absolutely not as polite since the movies which are proven ahead of the flight leaves. She should have left her attitude in your house simply because I wasn't the one passenger on this flight that have her wrath. The flight attendants title is Cher. I used to be touring in an exceedingly huge team on business enterprise and will definitely Consider two times about using your Airways. The guide flight attendant was really apologetic on the other hand This could not have transpired to start with.
We boarded the airplane and there have been two wonderful gentlemen attendants. They served just one spherical of beverages very quickly and hardly ever arrived back again all over and asked if we would have liked the rest to consume.
The worst experience in my daily life.First flight was delayed for three several hours as the flight attendants didn’t clearly show up. Then we must run to catch our up coming flight.After we get about the plane they tell us we have no pilots and weren't permitted to get off the aircraft.
PS I'd her to the return flight and it had been evenm better she lives inside the Phillie spot And that i lived in a similar area for pair years so we experienced a dialogue about that .